Terms

  1. Introduction
    1. These Terms and Conditions (“T&Cs”) govern your use of the website located at www.gina.co.za (“the Website”).
    2. By accessing or browsing the Website, you agree to be bound by these T&Cs. If you do not agree, you must stop using the Website.
    3. Company information (ECT Act compliance)

      • Company name: Gina of Charles Street (Pty) Ltd
      • Registration number: 1970/009607/07
      • Registered address: 44 Richard Street, Selby, Johannesburg, South Africa
      • Telephone: 011-493-3338
      • Email: sales@gina.co.za
      • Website: www.gina.co.za
      • Main business: Supplier and manufacturer of corporate, healthcare and specialised uniforms.
    4. Use of the website

      1. The Website is provided for general information about our products and services.
      2. You may not use the Website for any illegal, harmful, or disruptive activities, including attempting to gain unauthorised access to the Website or its systems.
    5. Intellectual property

      1. All content on the Website, including text, images, designs, logos, layouts, graphics and software (“Content”), is owned by or licensed to GINA Group of Companies and protected under South African and international IP laws.
      2. You may view and download Content only for personal and non-commercial use.
      3. You may not copy, reproduce, modify, distribute, or use Content for commercial or public purposes without our prior written consent.
    6. Privacy and POPIA compliance

      1. Personal information collected via the Website is processed lawfully and in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).
      2. Our full Privacy Policy (below) forms part of these T&Cs.
    7. Third-party links

      1. The Website may link to external websites for convenience.
      2. We do not control or accept responsibility for third-party sites or their practices.
    8. Limitation of liability

      1. The Website and its Content are provided “as is” and without warranties of any kind.
      2. We are not liable for any loss, damages, or claims arising from your use of the Website or reliance on Content.
      3. This clause does not limit any rights you may have under South African law.
    9. Security

      1. We implement reasonable security measures but cannot guarantee that the Website is completely secure or free from interruption, malware, or vulnerabilities.
      2. You use the Website at your own risk.
    10. Governing law and jurisdiction

      1. South African law governs these T&Cs.
      2. You consent to the jurisdiction of the High Court of South Africa (or a lower court chosen by us) for any dispute.
    11. Changes to these terms

      1. We may update these T&Cs at any time by posting revised terms on the Website.
      2. Continued use of the Website after changes means you accept the updates.
  2. Privacy Policy (POPIA-Compliant)
    1. Introduction

      1. This Privacy Policy explains how Gina of Charles Street (Pty) Ltd (“GINA”, “we”, “us”) collects, uses, stores, and protects your personal information in compliance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).
      2. By using the Website, you consent to the practices outlined in this Policy.
    2. What personal information we collect

      1. Information you provide voluntarily

        • Name
        • Email address
        • Contact number
        • Company details
        • Enquiry or message submitted via forms
      2. Automatically collected information

        • IP address
        • Browser type and version
        • Device information
        • Website usage data (analytics)
      3. We do not collect financial information or store payment details (no ecommerce).
    3. How we use your personal information

      1. We use personal information for:
        • Responding to enquiries
        • Providing information about our services
        • Sending quotes or follow-ups
        • Customer relationship management
        • Improving website performance
        • Compliance with legal obligations
      2. We do not sell or trade personal information.
    4. Legal bases for processing

      1. Under POPIA, we process personal information based on:
        • Your consent
        • The need to perform a service or respond to your request
        • Our legitimate business interests
        • Legal obligations
    5. Sharing of personal information

      1. We may share personal information with:
        • Service providers (for example IT providers, email hosts)
        • Professional advisers
        • Regulators or authorities when legally required
      2. We do not transfer personal information outside South Africa unless adequate protection measures are in place.
    6. Data retention

      1. We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
    7. Security safeguards

      1. We implement industry-standard security measures including:
        • Secure servers
        • Access controls
        • Firewalls and anti-malware protection
        • POPIA-aligned data protection practices
    8. Your POPIA rights

      1. You may:
        • Request access to your personal information
        • Request correction or deletion
        • Withdraw consent
        • Object to processing
        • Lodge a complaint with the Information Regulator
      2. Email requests to sales@gina.co.za.
    9. Updates to this policy

      1. We may amend this Privacy Policy from time to time.
      2. Updated versions will be posted on the Website.
  3. Website Disclaimer
    1. The information contained on this Website is for general information purposes only. While we take reasonable steps to ensure accuracy, the Content:
      • may include inaccuracies or errors
      • may change without notice
      • should not be relied upon as professional advice
    2. GINA is not liable for any loss, damage, or expense arising from:
      • use of the Website
      • reliance on the information provided
      • inability to access the Website
      • third-party website links
    3. Use of this Website is entirely at your own risk.
  4. Cookies Notice
    1. Use of cookies

      1. The Website uses cookies and similar tracking technologies to improve user experience, analyse traffic, and enhance functionality.
      2. Cookies do not collect personal information unless you voluntarily provide it.
    2. Types of cookies used

      • Essential cookies – enable website functionality
      • Analytics cookies – help us understand usage and improve content
      • Preference cookies – remember your settings
    3. Managing cookies

      1. You can control or delete cookies through your browser settings. If you block cookies, some Website features may not function properly.
      2. By continuing to browse the Website, you consent to our use of cookies.
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